Courses and Calendar
Selling Experience In-Store
(6-part series)
Selling Experience In-Store is a six-part training course for Retail Sales Associates that focuses on an introduction to the four-step process (built by & for flooring retail sales associates) to manage customer interactions during the floor buying experience.
Learn how theseĀ four steps help close more sales and lead to happier customers.
Six 60-minute live virtual workshops. Participants will be provided a learning guide for use throughout the course.
Selling Experience Outside the Store
(4-part series)
Selling Experience Outside the Store is a four-part training course for Retail Sales Associates that focuses on ways to impact the experience when a customer is not in the store.
Learn best practices in disciplined lead management and effective follow-up strategies at the various steps in the buying journey.
Four 60-minute live virtual workshops. Participants will be provided a learning guide for use throughout the course.
UPCOMING SESSIONS
Selling Experience In-Store
November 30 - December 16
Mondays & Wednesdays 1pm Eastern Time
11/30, 12/2, 12/7, 12/9, 12/14, 12/16
Enrollment Deadline isĀ 11/20
December 1 - December 17
Tuesdays & Thursdays 3pm Eastern Time
12/1, 12/3, 12/8, 12/10, 12/15, 12/17
Enrollment Deadline isĀ 11/20
UPCOMING SESSIONS
Selling Experience Outside the Store
November 9 - November 30
Mondays 3pm Eastern Time
11/9, 11/16, 11/23, 11/30
Enrollment Deadline isĀ 10/30
November 10 - December 1
Tuesdays 1pm Eastern Time
11/10, 11/17, 11/24, 12/1
Enrollment Deadline isĀ 10/30
Have questions about Edge Experience Academy?
Visit our FAQ page for answers to our most common questions.
View FAQsTraining Program Components
Live, virtual workshop sessions
Printed and delivered learning guide
Cohort Style Classes
RSAs from across the country* grouped into cohorts for weekly workshop sessions. *No geographic overlap ā RSAs in proximity will not be in same cohort.Ā
Post-ProgramĀ Access
12 months of access to the Edge Experience Academy platform, including completed course recordings, webinars, and forum discussions.
Register your RSAs in Edge Experience Academy Today!
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Flexible scheduling and enrollment instructions will be communicated to you after RSA registration.
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