Courses and Calendar
Selling Experience In-Store
(6-part series)
Selling Experience In-Store is a six-part training course for Retail Sales Associates that focuses on an introduction to the four-step process (built by & for flooring retail sales associates) to manage customer interactions during the floor buying experience.
Learn how theseĀ four steps help close more sales and lead to happier customers.
Six 60-minute live virtual workshops. Participants will be provided a learning guide for use throughout the course.
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Next Session: July 27 - August 12
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Enrollment Deadline isĀ 7/16
Mondays & Wednesdays
1pm EST
7/27, 7/29, 8/3, 8/5, 8/10, 8/12
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Selling Experience Outside the Store
(4-part series)
Selling Experience Outside the Store is a four-part training course for Retail Sales Associates that focuses on ways to impact the experience when a customer is not in the store.
Learn best practices in disciplined lead management and effective follow-up strategies at the various steps in the buying journey.
Four 60-minute live virtual workshops. Participants will be provided a learning guide for use throughout the course.
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Next Session: July 28 - August 18
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Enrollment Deadline isĀ 7/16
Tuedays
11am EST
Ā 7/28, 8/4, 8/11, 8/18
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Training Program Components
Cohort Style Classes
RSAs from across the country* grouped into cohorts for weekly workshop sessions.
*No geographic overlap ā RSAs in proximity will not be in same cohort.
Post-Program Community
12 months of access to Edge Experience Academy platform offering discussion forums, quarterly webinars, communications on best practices.
Live, virtual workshop sessionsĀ
Leadership workshop (for managers, owners)Ā
Printed and delivered participant learning guide
Post-training RSA community roundtablesĀ
